Privacy policy

Privacy Policy

Last updated: September 12, 2026

HomeCrest operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”). HomeCrest is a proprietorship operated by YASH SHARMA, under the trade name HomeCrest.

Registered business address:
43, Krishna Nagar, Imli Wala Phatak, Kartarpura, Jaipur, Rajasthan, 302005, India

GSTIN: 08KYTPS7077C1ZG

This Privacy Policy explains how HomeCrest collects, uses, stores and shares personal information when you visit, use, purchase from, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with HomeCrest, we may collect information such as:

Name
Billing and delivery address
Email address
Phone number
Order and purchase information
Payment and transaction information
Customer service communications
Information submitted through our website contact or support forms
Information relating to customised furniture requirements
Device, browser and technical information
IP address and approximate location information
Website usage and interaction information
Information collected through cookies and similar technologies

We collect only information that is reasonably necessary to provide, operate, improve and secure our Services and fulfil our business and legal obligations.

2. How We Use Your Information

We may use personal information to:

Process and fulfil orders
Arrange delivery and communicate about orders
Process payments and refunds
Provide customer support
Respond to enquiries and support requests
Process customisation requirements
Manage returns, cancellations and warranty claims
Provide invoices and comply with tax requirements
Improve our products, website and customer experience
Detect, prevent and investigate fraud, misuse and security incidents
Communicate important information relating to your orders or our Services
Send marketing communications where permitted and where you have provided appropriate consent
Analyse website usage, advertising performance and customer interactions
Comply with applicable legal and regulatory requirements

3. Payments

Payments on HomeCrest are processed through Cashfree and other payment services enabled through our payment integration.

Payment information may be processed by the relevant payment service providers in accordance with their own privacy policies and security practices.

HomeCrest does not ask customers to share passwords, UPI PINs, OTPs, CVVs or other confidential authentication credentials with us.

4. Cookies and Similar Technologies

We use cookies, pixels, tags and similar technologies to operate our website, remember preferences, understand website usage, measure advertising performance and improve the Services.

Depending on your interaction with our website, these technologies may be provided by HomeCrest or third-party service providers.

Our website may use technologies associated with:

Shopify Analytics
Google Analytics
Google Ads
Meta Pixel
Meta advertising services
Other analytics, advertising and measurement tools used by HomeCrest from time to time

You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

HomeCrest uses analytics and advertising technologies to understand how visitors use our website, measure marketing performance and provide more relevant advertising.

These may include Google Analytics, Google Ads, Meta Pixel, Meta Ads and Shopify Analytics, as well as other tools that may be introduced in the future.

These services may collect information such as device information, browser information, pages visited, interactions with the website, approximate location and information about advertising interactions.

Third-party providers process information according to their respective privacy policies and terms.

6. How We Share Information

We may share personal information where reasonably necessary with trusted service providers and business partners that help us operate our Services.

These may include:

Category	Purpose
Shopify	Website, ecommerce and store infrastructure
Cashfree and payment service providers	Payment processing and transaction services
Logistics and delivery partners	Order delivery and fulfilment
Analytics providers	Website and performance analytics
Advertising platforms	Advertising, measurement and campaign optimisation
Technology/service providers	Website operation, security and customer support
Professional advisers	Legal, accounting, tax or compliance requirements
Government or regulatory authorities	Where required by applicable law

We do not sell your personal information as a standalone commercial product.

7. Order and Delivery Information

To fulfil your order, we may share relevant information such as your name, phone number, address and order details with our logistics and delivery partners.

We may also use this information to contact you regarding delivery, order status, failed delivery attempts or other matters necessary to fulfil your order.

8. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, resolving disputes, enforcing agreements and complying with applicable legal, tax and regulatory requirements.

When information is no longer required, it may be deleted, anonymised or securely disposed of where reasonably practicable.

10. International Data Processing

Some of our technology, payment, analytics, advertising or service providers may process information outside India.

Where personal information is transferred or processed internationally, we take reasonable steps to use appropriate service providers and safeguards consistent with applicable law.

11. Your Rights and Choices

Subject to applicable law, you may have rights concerning your personal information, including the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Ask questions about how your information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

Some information may need to be retained where required for legal, tax, accounting, security or other legitimate business purposes.

To exercise a privacy-related right or ask a question about your personal information, contact us at:

Email: support@homecrest.in
Phone: 9024216017

12. Children's Privacy

Our Services are not intentionally directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at support@homecrest.in.

13. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, applications, payment services, social media platforms or other services.

Those third parties operate under their own privacy policies and terms. HomeCrest is not responsible for the privacy practices of third-party services that we do not control.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology or applicable legal requirements.

The updated version will be posted on our website with a revised “Last updated” date.